Christian Brothers Automotive Sandy Springs

Benedict Esposito a month ago

They could not have been more personable. Their scheduling software on their website is very user friendly and the service guys were so nice. They fixed my problem without even needing me to drop it off. Cory was fantastic

King M (KingConch) 3 months ago

I wouldn’t recommend them. In my experience there are some red flags that I have come to recognize with auto repair shops. And it is often my experience that if one area of a business is unorganized and ineffective then to have the expectation that the other areas are well is not in my best interests. Out of the three people that I have spoken with at this location only one of them got my situation correct. One gave me incorrect info and Trey doesn’t even really want to be there it seems. He had the audacity to tell me that he doesn’t have any record of my vehicle after he interviewed me about the condition of my vehicle, expected services, vehicle, address, name, phone number, etc. In 2026 if you gather all that info and don’t even proactively keep it as a potential lead then no you’re not an asset to a company. In fact as you see you are a paid liability. I got my car out of there quickly. These are the types of auto repair shops that forget to put a radiator cap on or to do a final tighten on the lug nutz. I’ll take my business elsewhere.

Evonne Hulsey 3 months ago

While my initial interaction with the service department was pleasant and accommodating, the communication, follow-up, and overall customer service that followed were unacceptable. One of the reasons I chose Christian Brothers Automotive was because of their reputation as a Christian-based company. Unfortunately, the experience I received did not reflect the values of service, honesty, compassion, or accountability that I associate with Christ. I struggle to see how Jesus would have been represented in the way I was treated, particularly when I was simply looking for communication and a reasonable solution. When I dropped off my vehicle, I was told the diagnostic process would take approximately two hours. Instead, I did not receive the diagnostic report until around 4:00 p.m. At the bottom of the report was a note stating, "Don't call us. We'll call you." At 4:45 p.m., I approved the recommended repairs, and at 5:00 p.m. I received a call informing me that the parts had been ordered but that the repairs would not be completed that day. I asked what had been happening with my vehicle during the hours between the expected completion of the diagnostics and the time I finally approved

Brandon Black 5 months ago

I am completely SHOCKED by the condition my vehicle was given back to me after paying $1,700+ for a new gear shift dial. You would think paying them that kind of money they would at least keep the vehicle in the same condition they received it in. The fact that they consider themselves a Christian based auto shop, is a HUGE disappointment. God is a God of excellence, the way they left my car is utterly disgusting. Such a poor reflection of what it means to be Christian and just good a customer service. They left my seats FILTHY, with oil stains, dirt and debris, random paperwork, and my center console WAS NOT FULLY ADJUSTED BACK. I was truly looking forward to having a shop to start going to, especially being Christian based, but I will NOT be back to CBA because they clearly DO NOT have my vehicles best interest. I do not feel taken care of, this really showers the lack of attention to detail and care for customers property. How could professionals leave a paying customer vehicle this way? Absolutely unacceptable and HORRIBLE customer service.

Dago Rodriguez Jr. 10 months ago

Christian Brothers Automotive provided outstanding customer service and showed impressive attention to detail when I brought in my 1990 Nissan 300ZX, a car that’s very precious to me. Bruce went above and beyond during my visit—he communicated clearly what my car needed and never tried to upsell or make things confusing, which I truly appreciated. Brake Fluid and Dash Light Issue I only needed my brake fluid replaced, but I was also dealing with a persistent brake dash light on my instrument panel. Bruce not only addressed the brake fluid issue but took the time to explain why my dash light was coming on and clarified that it was unrelated to the brake fluid itself. Knowing exactly where the dash light issue stems from gives me peace of mind and lets me know what problem to tackle next. Final Thoughts With their honesty, transparency, and genuine care for both me and my classic car, Christian Brothers Automotive earned my trust. I will definitely bring all my cars here for the foreseeable future—highly recommended for anyone who values quality service and clear communication.